Job Vacancy for Customer Service Officer

DETAILS

A consulting firm seeks qualified candidates to fill this role

 

Job description: 

  • He / She is in charge of the front desk/reception
  • Answer internal phone calls and act on information accordingly
  • Develop and manage good relationship with the customers and visitors
  • Receives mails, dispatch mails, and keep records of all incoming correspondence
  • Handling general enquirers and customers’ complaints and address them if possible
  • Direct customer and visitors appropriately
  • Data management activities

 

Requirements:

  • Minimum of OND
  • Entry level

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